• Q1: What's your warranty?
  • A:

    Warranty is 12months.If there is any problem with the product during the warranty, we will offer guarantee services for return, exchange and replacement.

    This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of the products.

  • Q2: What certificates you have?
  • A:

    CE,ROHS,REACH,ISO9001:2015. etc for most of the products.

  • Q3: What brands your radio accessory products do you cover?
  • A:

    For Motorola,Kenwood,Hytela,ICOM,Tait,Vertex Standard, Simoco,Maxon, Midland,Sepura,

    EADS,Caltta,Cobra,Kirisun,RugGear,Telo,Tokie,and other OEM radios.

  • Q4: How do you ensure your quality?
  • A:

    We have Quality control before the for the raw materials,semi-products,finished products.

  • Q5: Haven't find battery, do you make batteries for two way radio?
  • A:

    Please browse our new website for batteries and chargers : https://www.Walkieconnectbatteries.com

  • Q6: Do you go to exhibitions and can you tell us the exhibition name?
  • A:

    Yes,we attended every year. IWCE,Global Source,PMR Expo,CCW and so on.For more,please contact our sales representative.

     

  • Q7: What’s your standard package?
  • A:

    It depends on the products you order. We have headset bags,PE bags,customized PE bags,bubble bags,kraft boxes etc. Please discuss with our sales what you prefer.

  • Q8: For the headset PH-100AC,the ANR noise reduction rate is not enough, it is said 29dB from your webpage, but the actual is less than 10dB, is there any way to improve it?
  • A: Please advise your test method.Different test methods and different frequencies have different effects.
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