• Q1: Are you a manufacturer?
  • A:

    Yes,We are a manufacturer located in Shenzhen, China.With two branches of factories in Shenzhen and Huizhou.

     

  • Q2: What should I do if there is problem with the products?
  • A:

    A:Please contact your sales representative with the date code of your product,and descriptions of the issue,it would also be better for you to take pictures or videos for us to analyze the issue.

  • Q3: How do I place an order?
  • A:

    Please drop email to us freely,we will have sales representative to contact with you for more details.

  • Q4: Which payment terms are accepted?
  • A:

    Our quotation will be based on EXW terms,and accept Paypal,Western Union,Credit Card,TT,Alibaba and so on.

  • Q5: What's your production time?
  • A:

    Production time:5-15 days for samples, 25-30 days for bulk order. Lead time will be longer for ODM projects,which is around 45-60 days.

  • Q6: Could you offer free samples to test?
  • A:

    Yes,we can,some products are free,you only need to pay shipping cost.

    Some products will be charged as it is high cost. Please contact our sales and we can discuss further.

  • Q7: Could you accept Logo customized or any OEM service?
  • A:

    For sure,we accept customized logo and package.OEM order is welcome.

  • Q8: Do you accept ODM project?
  • A:

    Yes,we have professional R&D team and mold tooling department,can make new molds by ourselves with competitive price.

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